1. Rates:

A. Offered prices are inclusive of GST.

B. Offered prices include packing, freight by road transport, unloading and installation.

C. In an event of implementation of any new duties and levies by Government or any change in the statutory levies during the tenure of the contract or in the forthcoming budget, the same shall be applicable to this offer which will be in customer’s scope

2. Payment:

100% advance along with PO.

PO should be released along with the copies of GST & PAN and color option to be specified cleary.

Payment to be made in favor at the below account details:

    Account Holder : M/s. Arka Multitech Private Limited

    Bank Name : Bank of Baroda

    Account Number : 08040200002187

    IFSC Code : BARB0NUNGAM

3. Delivery:

Delivery within 6 to 8 weeks from the date of receipt of PO along with advance payment and if applicable confirmation of Formica / Membrane color. We shall unload the material at the designated place at the time of deliver. Any movement of the consignment after delivery will be in customer's scope but under the supervision of ARKA staff or under the supervision of personnel authorized by ARKA.

4. Warranty:

A. The products are warranted free from any manufacturing defects for a period of 13 months from the date of delivery or 12 months from the date of installation, whichever lapses earlier. If products are uninstalled beyond 30 days from the date of delivery, warranty stands proportionately reduced.

B. Warranty excludes mattresses, mattress covers, foams, any kind of upholstery, PVC laminated panel, batteries wear and tear and damages due to misuse, mishandling, misplacement, of the products/ accessories/ spares/components and operating beyond the stated conditions and tolerances in the user’s manual/ product catalogue.

5. Price Validity:

30 days from the date of this offer. Any extension to the validity is subject to written confirmation from ARKA.

6. Acceptance:

Purchase Order is subject to confirmation of acceptance from ARKA.

7. Cancellations:

A. Purchase Order once accepted by ARKA is subject to change or cancellation only with a mutual consensus between ARKA and the customer.

B. Cancellation charges: 5% order value plus applicable tax and if material is dispatched, freight charges

8. Title:

Title to the goods will be transferred to the customer after all sums due as per the Purchase Order have been paid.

9. Inspection:

Customer should inspect all goods within 48 hours upon delivery and if any deviation found should be reported to ARKA immediately. Failing such notice, the goods shall be deemed to be accepted by Customer.

10. Claims:

A. In the event the goods shipped pursuant to a Purchase Order are missing, customer should notify ARKA within 2 days of receipt of shipment. The original packaging, including exterior cartons, must be stored and returned to ARKA.

B. In the event customer believes goods delivered pursuant to a Purchase Order or contract are defective and damaged, customer should immediately notify ARKA of the defect and ARKA shall repair or replace the goods after it determines that the goods are defective and damaged. Charges for repairs shall be covered under warranty as applicable.

C. Short supply and excess supply should be notified to ARKA within 7 days from date of delivery.

11. Force Majeure:

Any delay or failure of ARKA to perform its obligations hereunder shall be exempted if, and to the extent that it is caused by an event or occurrence beyond the reasonable control of ARKA and without its fault or negligence, such as, by way of example and not by way of limitations, acts of God, actions by Government authority (whether valid or invalid), fires, floods, windstorms, explosions, riots, natural disasters, wars, sabotage, labour problems (including lockouts, strikes and slowdowns), inability to obtain power, material, labour, equipment or transportation, or court injunction or order.

12. Override Clause:

This offer supersedes any previous offers, quotations either written or verbal.

13. Release of PO:

PO should be released in the name of:

    Arka Multitech Pvt Ltd.,

    Door No.2, 4th floor, A-wing, 602/442, Parsn Manere Anna Salai,

    Chennai-600 006